Privacy Policy for Numidia Kingdom

 

Introduction

This Privacy Policy explains how Numidia Kingdom collects, uses, and protects your personal information when you visit our website or purchase our products.
We are committed to respecting your privacy and complying with UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide

  • Name

  • Email address

  • Phone number

  • Billing and delivery address

  • Payment details (processed securely via our payment partners)

  • Order details and purchase history

  • Messages submitted through contact forms

1.2 Automatically Collected Data

When you browse our website, we automatically collect:

  • IP address

  • Device type

  • Browser information

  • Pages visited

  • Time spent on pages

  • Cookies and tracking data

This helps improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Manage your account and login access

  • Improve website performance and product experience

  • Send order updates, confirmations, and important notifications

  • Respond to enquiries

  • Prevent fraud or misuse

  • Comply with legal and tax obligations

We do not sell your data to any third parties.

3. Legal Basis for Processing

Under UK GDPR, we process your information based on:

  • Contract – to process your order

  • Consent – when you subscribe to newsletters

  • Legitimate interest – to improve customer experience

  • Legal obligation – for tax, safety, and accounting purposes

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember items in your cart

  • Enable secure checkout

  • Improve site performance

  • Provide a personalised shopping experience

You can manage cookies through your browser settings at any time.

5. Sharing Your Information

We only share data with trusted partners when necessary:

  • Payment processors (Stripe, PayPal, etc.)

  • Delivery couriers (Royal Mail, Evri, DPD, etc.)

  • Website hosting & security providers

  • Analytics tools (Google Analytics)

All partners follow GDPR requirements.

We never sell or rent your information.

6. Data Retention

We keep your information only as long as needed for:

  • Fulfilling orders

  • Customer service

  • Legal and accounting requirements

You may request deletion of your data at any time (subject to legal retention periods).

7. Protecting Your Information

We use strong security measures to protect your data:

  • SSL encryption

  • Secure payment processing

  • Firewall and malware protection

  • Limited employee access

  • Regular security updates

Your payment details are never stored on our servers.

8. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Correct or update your information

  • Request deletion (“right to be forgotten”)

  • Restrict processing of your data

  • Withdraw consent at any time

  • Receive a copy of your data

  • Object to marketing communications

To exercise your rights, email us at:
📧 info@numidiakingdom.co.uk

9. Email Marketing & Communications

If you subscribe to our newsletter, you may receive:

  • New product updates

  • Special offers

  • Seasonal promotions

  • Beekeeping and honey news

You can unsubscribe at any time by clicking the link in any email.

10. Children’s Privacy

Our website is not intended for individuals under 16 years old.
We do not knowingly collect information from children.

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates take effect once published on this page.

13. Contact Information

If you have any questions about this Privacy Policy or how we handle your data:

info@numidiakingdom.co.uk

United Kingdom